Coolfemme Clothing expects your experience with our products and service to be completely satisfactory and beneficial. Your satisfaction is our reason for doing business.
If for any reason your Coolfemme product does not live up to your expectations please contact us; even after you have worn it.
Yes, it is very unusual for intimate products to be returnable/refundable. However you are buying a functional fabric, it has a job to do, it must wick away your sweat.
After you have worn it, if you don’t feel a difference or are in any way not satisfied with your Coolfemme purchase contact us. We will try to resolve the problem to your satisfaction. If that is not possible we will ask you return it with a copy of your receipt and stating your reason for the return. You will receive a refund of the purchase price, excluding shipping costs. The returned item(s) will be tested and then discarded.